If you have a question, please read our frequently asked questions about our online animal courses if you need further help please contact us.
FAQ’s
Enrolment Questions
To enrol on any course you just need to click the ‘Add to Basket’ button on any course page and complete the enrolment process entering your billing details and payment method at checkout.
Yes. You can order the course for a family member, friend, work colleague, staff members and more.
When placing your order, just send us an email to inform us that the course is for someone else and we will create an account for them.
Yes, you can enrol on as many courses as you like. Many of our learners take more than one course at a time.
You can purchase 1, 2 or even 10 courses. It’s entirely up to you..
Yes, you can study our online courses from anywhere in the world. We have student in over 150 countries around the world and welcome all international students onto our courses.
You can study our courses anytime from anywhere, as long as you have an internet connection.
Animal Courses is not like a traditional college or learning institution where set dates for enrolment exist, we provide online courses that are completely flexible.
With our online training courses you can enrol and start your course today. You have complete control over your own learning.
Certificates
Yes. Once you have finished the course you will receive a certificate to showcase your new skills and certifications.
This certificate will be sent to you via email in PDF format once you have completed the course. Hard copies of certificates are available for an additional £9.99
Yes, we can print your certificate. We offer hard copy certificates for £9.99. We will produce your certificate on premium certificate paper and add our official seal embossed.
Certificates are sent out in first class post within 3-5 working days.
Yes, you can order a transcript of your course units. We offer course transcripts for £9.99
Prices and Payment
We accept online payments.
We accept all PayPal, Credit and Debit Cards
No. The course price you see listed is the only cost you have to pay to study the course. There are no hidden fees or anything like that.
When you finish the course, you will be awarded with a PDF certificate of achievement which you can print out yourself. Or if you require us to print the certificate on hard copy, you can pay an optional £9.99.
Other than that, there are no additional costs or fees whatsoever.
The course fee will be clearly listed on the course page under price.
The course fee is a one-time payment only.
Refunds
Yes. We offer a 14 days peace of mind guarantee. As long as you haven’t logged into the course, you can get a full no questions asked refund within the first 14 days after ordering.
If you need to change your delivery address after order a physical good such as a certificate, transcript or student ID card, please get in touch as soon as possible. Just send us an email to info@animalcourses.co.uk
Still have a Question?
Please contact us for more information.